Salient is an AI-driven platform designed to transform how automotive lenders interact with their customers. By automating critical client conversations, Salient ensures efficient and secure communications. Its features include verifying customer information, automating inbound requests, and managing early delinquency calls.
Salient streamlines customer interactions through multiple channels such as voice, text, email, and webchat. The platform is compliant with PCI and SOC 2, ensuring secure payment processing. Its real-time insights capture allows for immediate escalation management.